Orders over $150 CAD qualify for free shipping using the most cost-effective method. If faster delivery is desired, the customer will be responsible for any additional fees. Processing times may vary depending on order volume. Nunavut, Newfoundland and Labrador, Yukon, Northwest Territories and Nova Scotia are excluded from free shipping.
Return Policy
At Volleyball Depot by Volvox, your satisfaction is our priority.
Refunds: Items must be returned within 14 days of receipt in new, unworn, unwashed condition, including all original packaging, tags, and undamaged shoe boxes.
Exchanges: Items may be exchanged up to 30 days after receipt under the same conditions.
To protect merchandise, do not apply tape or labels directly to shoe boxes. Please place all returns in an outer box or bag.
Exclusions: Custom-made items (e.g., printed uniforms) and clearance items are not eligible for return or exchange. Items returned in unsellable condition may be refused or subject to restocking fees.
To initiate a return or exchange, please contact us via info@volleyballdepot.ca
A prepaid return label will be provided for eligible items.
